1. Which of the following statements is true of market control?
a. it deos not assume that the interests of the organization and individuals naturally diverge
b. it is based on the idea that employees may share that values, expectations, and goals of the organization and act in accordance with them
c. it includes such items as budgets, statistical vreports, and performance appraisals.
d. it is most effective where tangible output can be identified
e. it works best where tasks are certain and wrokers are independent
2. Which of the following statements is true of bureaucratic control?
a. it does not assume that interests of the organization and individuals naturally diverge
b. it is based on the idea that employees may share the values, expectations, and goals of the organization and act in accordance with them
c. it is based on interpersonal processes of organization culture, leadershuip, and groups and teams
d. it works best where tasks are certain and wrokers are independent.