Question 1. 1.The BPM house does not include:
BPM foundations
BPM discovery
BPM enablement
Operational Processes
Question 2. 2. Which of the following statements is true about BPM?
BPM is better than the past options for process improvement.
External people are needed to support BPM.
There is a robust methodology to support BPM.
BPM is complex and difficult.
Question 3. 3. The critical success factor a BPM project includes all of the following except:
Time pressure for completing the project
Empowered BPM leader and team
Clearly understood business drivers
Driven by senior leadership
Question 4. 4. Which of the following is not a trigger for considering BPM?
Compliance or regulation
The need to provide managers with more control
Hiring of new management
Poor stakeholder service levels
Question 5. 5. Which of the following is not one of the legs of the BPM success stool?
People
Procedures
Process
Technology