Question 1: According to Archie Carroll, if a manager doesn't subscribe to any ethical decision-making principles and acts in any situation to simply take personal advantage, he or she would be classified as a(n):
Question 2: Which of the following reflects the expectations of the new generation of workers?
Question 3: The degree to which the culture respects and values diversity and is open to anyone who can perform a job, regardless of their diversity attributes, is known as:
Question 4: The match of organizational culture and individual characteristics is called a(n):
Question 5: In recent years, the workplace has experienced a shift from a focus on diversity to a focus on __________.
Question 6: __________ stress has a positive impact on both attitudes and performance.
Question 7: __________ combines a set of physical and mental characteristics that reflect how a person looks, thinks, acts, and feels.
Question 8: __________ individuals are oriented toward conformity and try to accommodate themselves to other people.
Question 9: The flip side of organizational citizenship are__________.
Question 10: Which of the following is one of the six major categories of emotions identified by researchers?
Question 11: A state of inconsistency between an individual's attitudes and behavior is known as
Question 12: The five facets of job satisfaction measured by the Job Descriptive Index are __________.
Question 13: Halo effects are particularly important in which managerial process?
Question 14: Managing __________ properly can change the direction, level, and persistence of an individual's behavior.
Question 15. Which perceptual distortion occurs when an individual's characteristics are compared with those of others recently encountered who rank higher or lower on the same characteristic?
Question 16: The creation of a new behavior by the positive reinforcement of successive approximations to the desired behavior is called __________.
Question 17: Which of the following sets of items relate to the perceiver as a factor influencing of the perceptual process?
Question 18: Herzberg recommends building motivators into job content by using __________.
Question 19: Content theories attempt to explain work behaviors based on __________.
Question 20: The degree to which all people are treated the same under a policy is known as __________.
Question 21: In the context of motivation, direction refers to __________.
Question 22: __________ is a technique of performance appraisal that involves ordering each individual from best to worst on each performance dimension being considered.
Question 23: The awarding of cash bonuses is especially common in the __________ of organizations.
Question 24: For a performance appraisal system to be valid, it must __________.
Question 25: A current trend in business today is __________.