1. Socially responsible strategies that create value for customers and lower costs:
A) can improve profits and shareholder value at the same time that they address other stakeholder concerns.
B) are invariably difficult to achieve.
C) are usually linked to a company's production activities.
D) support the moral case for socially responsible business practices.
E) rarely benefit shareholders.
2. Which of the following receives a boost from corporate social agendas that address only social issues?
A) A company's reputation for corporate citizenship
B) A company's competitive strength in the marketplace
C) Higher customer satisfaction with products
D) Greater resource management
E) Greater employee retention at all levels