Which of the following levels of corporate social


1. A(n) ________ is a pattern of actions and resource allocations designed to achieve goals of an organization.

A) strategy

B) scenario

C) vision

D) operational plan

E) tactical plan

2. A fast-food restaurant chain, specializing in fried chicken, adds fried shrimp to its menu. Based on the given information, which of the following corporate strategies is the restaurant following?

A) Concentration strategy

B) Differentiation strategy

C) Vertical integration

D) Conglomerate diversification

E) Lateral diversification

3. Which of the following levels of corporate social responsibility of business includes meeting societal expectations that are not written as law?

A) Philanthropic

B) Legal

C) Social

D) Economic

E) Ethical

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Operation Management: Which of the following levels of corporate social
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