Which of the following is the first step in the typical workforce planning process?
A) identifying the firm's business strategy
B) articulating the firm's strategic staffing decisions
C) developing and implementing action plans
D) conducting a workforce analysis
2. Janson Engineering has found it difficult to recruit experienced project managers to lead its many projects. Which of the following would be a proactive action that may help close current and future gaps?
A) adjusting the mix of employees versus contractors
B) working with local universities and colleges to create courses that focus on project management skills
C) source candidates from similar industries with project management skills
D) all of the above
E) A & B only
3. How Honeywell differenciatites itself in terms of Customer Recognnition ( give examples) compared to United Technologies and General Electric?