Which of the following is the most important resource for a


1. When an industry is mature, a ______________ strategy is considered to be one of the most effective approaches for a new entrant.

   a. focus

   b. differentiation

   c. overall low-cost

   d. small business

2. Which of the following is the most important resource for a start-up activity?

   a. social recognition

   b. land

   c. personnel

   d. money

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Operation Management: Which of the following is the most important resource for a
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