Which of the following is not considered a performance, Operation Management

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Which of the following is not considered a performance

1. Which of the following is not considered a performance measure of a Managed Care Organization (MCO)?

a. Effectiveness of care

b. Access/availability of care

c. Cost of care

d. Community feedback

2. Which of the following is not considered an objective and reliable measure of healthcare quality?

a. Effectiveness

b. Efficiency

c. Satisfaction

d. Efficacy

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Operation Management: Which of the following is not considered a performance

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Operation Management: Which of the following is not considered a performance

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