Which of the following is not a customer input used in the


Which of the following is NOT a customer input used in the house of quality (QFD)?

a. An assignment of weight to each product attribute

b. A comparison against a set of competitor’s products with respect to each of the product attributes

c. A list of desired product attributes

d. An assessment of each product attribute’s contribution toward product reliability

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Operation Management: Which of the following is not a customer input used in the
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