Which of the following is not a benefit of treating, Operation Management

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Which of the following is not a benefit of treating

Which of the following is not a benefit of treating customer service as a strategic function?

A. It can be used as an information source.

B. It can be used as an input for service design improvements.

C. It provides opportunities to enhance customer relationships.

D. It enables the firm to be exceptionally reactive.

E. All of these are benefits of treating customer service as a strategic function.

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Operation Management: Which of the following is not a benefit of treating

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