1. Sarah is the manager of a store. As the holiday season approaches, Sarah decides that the store needs to be decorated. She knows Stephanie is creative, so she assigns Stephanie the task of decorating the store. This is an example of __________.
A. authority
B. responsibility
C. flexibility
D. delegation
2. When Karen works the night shift, both Felice and Torsten are the managers in charge and both have the authority to direct Karen’s work during the shift. Which principle is being violated in this situation?
A. Division of labor
B. Unity of command
C. Scalar Principle
D. Span of management
3. Which of the following is considered to be generally easier in mechanistic organizations?
A. Coordination
B. Delegating
C. Authority
D. Flexibility
4. What answers the question, “How do we organize to meet our mission and strategy?”
A. Division of labor
B. Coordination
C. Departmentalization
D. Unity of command and direction
5. A balance of ______ and ______ lead to a clear definition of each individual’s responsibilities.
A. vcommand; direction
B. division of labor; flexibility
C. responsibility; authority
D. authority; direction
6. Arjun ensures that all of the departments and employees under him work together to accomplish strategic and operational objectives. As a manager, Arjun focuses on integration of department activities. Which concept is Arjun utilizing?
A. Coordination
B. Authority
C. Differentiation
D. Flexibility
7. Authority is different from power. Power is __________.
A. broader in scope
B. narrower in scope
C. always formal
D. always informal
8. In terms of their direction of flow in organizations, which is correct?
A. Responsibility flows down; authority flows up; accountability flows down.
B. Responsibility flows up; authority flows up; accountability flows down.
C. Responsibility flows down; authority flows up; accountability flows up.
D. Responsibility flows down; authority flows down; accountability flows up.