1. Which of the following is considered to be a key aspect of the personal selling? process?
A. Using a pull strategy in the distribution channel
B. Managing customer relationships
C. Selling to a retailer who will then push products on consumers
D. Developing targeted advertising geared toward specific demographics
E. Focusing on immediate sales instead of long term relationships
2. Which of the following is used to allow physical things such as a car or television to be accessed? remotely?
A. ?Location-based social networks
B. Internet? consumer-to-consumer sites
C. The Internet of Things
D. Virtual goods
E. Virtual worlds