1. Which of the following is accurate with regard to team process training?
It facilitates the development of team processes related to goal setting, interpersonal relations, problem solving, and role clarification.
It involves training members in the duties and responsibilities of their teammates to develop shared mental models of what's involved in each of the roles in the team.
It involves instruction at three different levels of depth: personal clarification, positional modeling, and positional rotation.
It occurs in the context of a team experience, which facilitates effective functioning and performance of a team as an intact unit.
It enables trainees to transport what they learn about teamwork from one team context and apply it in another.
2. Which of the following is an example of faulty communication due to noise?
A news channel being broadcast to an audience in a language the audience can't decode
A telegram conveying the wrong message due to incorrect decoding by the technician
A telephone conversation from a cinema hall in which the message is drowned out by the movie's soundtrack
The meaning in an e-mail message being misconstrued due to the emotional state of the receiver
The faulty decoding of the emotions of a foreigner due to a lack of familiarity with the foreigner's facial expressions