1. The first step in the strategic management process is to ________.
a. form a strategy to achieve strategic goals
b. evaluate performances
c. develop a company’s mission and vision
d. perform internal audits
2. Which of the following is an example of HR Performance Metrics?
a. Return on Capital Costs
b. Workers’ Time Rate
c. Human Resource Investment
d. Human Capital Value Added
3. An organization’s strategic plan __________.
a. compares employee wants with employee needs
b. organizes management goals and employee benefits
c. outlines how to maintain a competitive market advantage
d. details product costs and product sales
4. The relationship between labor unions and company management is known as _______.
a. management support
b. labor management
c. management relations
d. labor relations
5. A strategy-oriented HR process consists of three basic components:
a. HR policies, HR professionals, and HR management
b. employee competencies, HR professionals, and HR policies
c. HR management, HR politics, and employee relations
d. HR professionals, a high-performance work system, and management competencies
6. Which of the following is key role that an HRM can play in a company?
a. Public relations officer
b. Marketing analyst
c. Training specialist
d. Sales supervisor
7. Competency models ______.
a. support hiring schemes
b. set requirements for effective performance
c. help HR personnel review company directives
d. organize employee skill sets
8. __________ determine type of personnel needed and search for qualified job applicants.
a. Talent managers
b. Change agents
c. Learning officers
d. Labor relations specialists
9. Which of the following is an example of a line function?
a. Training new employees
b. Voting on the Board of Directors
c. Launching a new company
d. Following through with an assigned task
10. Bill is the supervising editor for a publishing company. He directs his employees’ tasks and is ultimately responsible for the work that his department accomplishes. Bill is an example of a( n ) _______.
a. HR director
b. line manager
c. specialized employee
d. classifier