1. Which of the following is an advantage of franchising?
a. Franchise agreement gives control to franchisor
b. Franchise agreements are not uniform
c. Limited capital is needed to start
d. Franchisee pays for assistance from franchisor
e. Franchisor dictates many aspects of business
2. Reverse flows in a supply chain:
A. Would not include products recalled due to a quality defect
B. Have only been important for the past few years
C. Have decreased due to online ordering of products
D. Can be as large as 50% of sales for some products