1) Which of the following involves a formal network of people communicating within an organization?
(A) a press release (B) the grapevine (C) a written code of conduct (D) a horizontal team
2) When managing a formal network in an organization, managers must decide if important decision-related communication should be:
(A) shared with every single employee (B) directed to a central team leader or dispersed freely among all team members
(C) none of these (D) limited to face-to-face meetings
3) Personal communication channels and networks are distinct from formal communication channel because:
(A) they are not established or defined by the organization (B) they may involve individuals across all levels and departments of an organization
(C) all of these (D) they are not necessarily focused on work
4) Which of the following communication channels is most important for managers who wish to develop strong personal networks?
(A) face-to-face dialogue (B) letters (C) e-mail (D) blogs.