Which of the following constitute two defenses for, Operation Management

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Which of the following constitute two defenses for

1. Which of the following constitute two defenses for negligence?

Act of God and ultra vires act

Contributory negligence and mutual mistake theory

No negligence and contributory negligence

Act of God and ministerial duty

2. Starbucks: Delivering Customer Service HBR Case

1. Provide upfront recommendations for Christine Day, SVP.

2. What is this case about and what are your recommendations?

3. The best example of a voluntary assumption of a duty is:

Assuming discretionary duties when hired

Administering first aid on a softball field, as a non-employee

Signing a contract to rent a facility

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