1. Which of the following conflict management strategies is used when one party has more power than the other and is able to achieve its goal at the other party’s expense?
Competition
Accommodation
Avoidance
Compromise
Collaboration
2. Joy, David, and Sophia are working on a team project together. Joy and David are completing their portion of the project together but Sophia is consistently missing deadlines and handing in poor quality work. This is causing conflict in the group as Joy and David need Sophia’s work in order to fulfill the requirements of the team project. This situation represents which of the following sources of conflict in organizations?
Scarce resources
Status inconsistencies
Task interdependencies
Incompatible evaluation systems
Overlapping authority
3. Geoff and Jayme are getting a divorce. They are unable to work matters out amicably and need a(n) __________, a third-party negotiator who can impose what he or she thinks is a fair solution to a conflict the both parties are obligated to abide by.
arbitrator
mediator
accommodator
collaborator
distributor