1. Which of the following companies follows a differentiation strategy?
Wal-Mart
Hyundai
Rolex
Ford
2. Which of the following is the goal of human resource management?
attracting effective employees
developing employees
retaining good employees
all of the above
3. What is the most common form of countertrade?
counterpurchase
barter
parallel barter
offset purchase
4. What document serves as a contract for transportation between the exporter and the carrier?
bill of lading
bill of exchange
sight draft
trade acceptance
5. Which term refers to the process used to make agreements between management and labor unions?
collective bargaining
labor management
labor allowances
none of the above