Which of the following applications of the internet in the


Which of the following applications of the Internet in the value chain is related to the marketing and sales function?

a. customer self-service for billing updates and shipping profiles

b. knowledge directories accessible from all parts of the organization

c. real-time integrated schedule, shipping, and warehouse management

d. customer and channel access to product development and delivery status

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Operation Management: Which of the following applications of the internet in the
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