1. Which of the following acts establishes procedures that banks and other financial institutions must follow when consumers dispute amounts billed by a bank?
A The Electronic Fund Transfer Act
B The Fair Credit Reporting Act
C The Magnuson-Moss Warranty Act
D The Federal Trade Commission Act
E The Equal Credit Opportunity Act
2. Environmental impact study scoping refers to
A Designating specific geographic areas that a contemplated action will affect
B Estimating the specific population that a contemplated action will affect
C Designating which environmental issues of a contemplated action are most significant
D Specifying a backup plan should a contemplated action cause unforeseeable damage
E Preparing informal impact statements that will address environmental issues regarded as most important