Which is the bottleneck department


Monique Food Processing Company produces light snacks that can be heated in a microwave. The following steps are included in the process:

Steps                                 Description                                                              Capacity (Units/Hour)

1                                       prepare food                                                             200

2                                       Measure and place in plastic pouch                               175

3                                       Prepare cardboard box                                                200

4                                       Insert Pouch into box                                                  300

5                                       shrink wrap box                                                          200    

  •  What is the system capacity, and which is the bottleneck department?
  • How much slack (unused capacity) is available in other departments?
  • How much system capacity can be gained by adding capacity to the bottleneck?
  • What are the key factors that determine when to add capacity?
  • Why would an organization want to reduce its capacity?   
  •  What is the system capacity, and which is the bottleneck department?
  • How much slack (unused capacity) is available in other departments?
  • How much system capacity can be gained by adding capacity to the bottleneck?
  • What are the key factors that determine when to add capacity?
  • Why would an organization want to reduce its capacity?

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Operation Management: Which is the bottleneck department
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