Which factors can a hotel keep track on a cause-and-effect, Operation Management

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Which factors can a hotel keep track on a cause-and-effect

Which factors can a hotel keep track on a cause-and-effect diagram to identify causes of customer complaints? • The number of non-smoking rooms • Housekeeping noise and reservation issues • The cost of a room and room service • The number of reservations per month

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Operation Management: Which factors can a hotel keep track on a cause-and-effect

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Operation Management: Which factors can a hotel keep track on a cause-and-effect

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