Which cheryls statements describes discomfort stage conflict


Problem

Cheryl and Jenna are both waitresses at a local restaurant. Cheryl talks to her manager about an issue she's having with Jenna.

"I've worked at the restaurant for fifteen years, so I'm kind of set in my ways, you know? When Jenna was hired, the way she treated the customers made me a little uncomfortable, but I couldn't put my finger on why. Then one day, she yelled at a group for taking too long to order, and I realized she was always rude to everyone she interacted with, including me. I told her she was out of line, and she started shouting at me. Now we can barely stand to work together."

Which of Cheryl's statements describes the discomfort stage of a conflict?

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