You are installing a new network and it includes an upgrade of software.
Develop a contingency plan to mitigate risk for this event.
The contingency plan must address the following elements:
Where should staff meet in the event the network is not accessible?
Who has the authority to initiate a contingency plan?
Which staff members are critical and must be on-site or always reachable?
Where are the back-ups and how are they restored to go back to the old version of software? . Who can cover for each critical staff member?
What are single points of failure and how can those risks be ameliorated?
What systems, vendors, and partners pose risk should they fail? . Who is responsible for communicating with customers, and how?