Problem
The Mayo Clinic is a Health Care Organization.
The Mayo Clinic has a vision to revolutionize the way that health care is delivered.
The mission is to put the requirements of the patient first. The Mayo Clinic is committed to meeting the requirements of our patients while also advancing medical knowledge. By integrating our clinical practice, educational programs, and research efforts, we will give the highest possible level of care to each and every patient.
The following are some of our core values: excellence, respect, integrity, innovation, and teamwork.
The Mayo Clinic must work to improve the overall level of patient satisfaction in its primary care departments in order to remain competitive.
SWOT Analysis:
Strengths:
Mayo Clinic is a reputable healthcare institution that is well-known for offering excellent treatment; this is one of the company's many strengths. It is connected to a large number of healthcare professionals, hospitals, and other organizations that are linked with it. In addition, its core principles are strongly ingrained in the organization's goal and vision, which has led to the development of a culture that places a premium on respect and performance.
Weaknesses:
Despite the high regard in which the Mayo Clinic is held, there is a possibility that it may have difficulties competing with other healthcare organizations that are in a position to provide treatments at cheaper costs. Additionally, its primary care departments could be short in resources and people, which can result in lengthier wait times and worse overall patient satisfaction ratings.
Opportunities:
In order to market its primary care services, the Mayo Clinic has the possibility of capitalizing on its existing network of physicians and organizations with which it is linked. In addition, it might make investments in more resources and employees in order to reduce wait times and increase the percentage of satisfied patients.
Threats:
Other healthcare organizations who provide their services at cheaper prices than the Mayo Clinic are a potential threat to the Mayo Clinic. It is also possible that it may need to struggle with changes in the healthcare business, such as increasing regulation and changes in payment, both of which might have a detrimental influence on the primary care services that it provides.
Objectives at a High Level:
• Within the following six months, increase the percentage of patients who are satisfied with the primary care departments by ten percent.
• Boost the number of staff members and resources available in the primary care departments in order to cut down on wait times and provide a better experience for patients.
• Conceive of a plan to promote the primary care services available at the Mayo Clinic and put it into action.
References:
Kupsky, D. F., Newman, D. B., Kumar, G., Maleszewski, J. J., Edwards, W. D., & Klarich, K. W. (2016). Echocardiographic features of cardiac angiosarcomas: the mayo clinic experience (1976-2013). Echocardiography, 33(2), 186-192.
• Where did the ten percent goal come from? Is it reasonable given the SWOT analysis you conducted? Where did the ten percent goal come from? Is it reasonable given the SWOT analysis conducted?