Discuss the following:
Instant messaging and Videoconferencing
• Discuss how instant messaging and videoconferencing influences communications components as illustrated in the transactional model
• Explain when would it be appropriate to use instant messaging in the workplace. Provide an example. Determine the benefits and the challenges.
• Justify when videoconferencing be appropriate in the workplace. Provide an example. Explain the benefits and the challenges of this approach.