When tiffany friar-hakes graduated from college she went to


                                                                        'Friar Casing, LLC

When Tiffany Friar-Hakes graduated from college, she went to work for Coca-Cola, working on special event marketing. She could have taken an easier position in her father's company, but he wanted her to go out on her own and learn more about how business is done before joining the family firm. After five years, she thought it was time return and her father agreed. But now, after six months, she was questioning her decision.

"Dad," she said, entering Mike Friar's office. "Sales have been stagnant for the last few years, at least five from what I can see. Yet we're paying our salespeople more now than we did then. Why is that?"

"Cost of living-they have to earn more just to stay even," he replied. "But I see your point. They aren't selling more."

"Well, what if we had our smaller customers order through the Web? Then the sales-people could have more time to find new customers." The company manufactures metal boxes, called cases, which other companies put their products in when those product shave to be used in tough environments. For example, AirLink uses Friar cases to house high communications equipment used by the military.

"I don't know-I think we'd have a riot on our hands if we tried to take customers away." He frowned as he contemplated the consequences.

"But our costs have risen and our sales haven't. I don't think we'll make money this year. If we don't find less expensive ways to sell, we'll be out of business before too long."

Her dad stared at her earnestly. "Look, this isn't Coca-Cola. We don't have their big budget for fancy marketing, and selling to people is a whole lot different than selling to companies."

1. What type of products does Friar make and sell? (Note: The type isn't "boxes" or"cases.")

2. What type of customers do they have?

3. What characteristics of the Friar Casing market are different from those faced by Coca-Cola, and how would affect how fair markets?

It is an analysis of the case: THE FRIAR CASING, LLC .Give detailed answers to all the questions given at the end of the case. Use the knowledge from chapter 1 in the textbook to construct your answers. Save your work as a WORD file and upload it using the link Assignment 1 and submit it. Plagiarism will result in a zero

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Marketing Management: When tiffany friar-hakes graduated from college she went to
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