When one or more individuals in the group withhold effort


1. When one or more individuals in the group withhold effort, express negative feelings and attitudes, and violate important team norms and behaviors, the effect is called the:

a. bad apples effect

b. sucker effect

c. slowdown effect

d. free rider effect

2. When team members hesitate to help or provide constructive feedback, what team dysfunction might be occurring?

a. avoidance of accountability for results

b. free riding

c. absence of trust

d. bad apples

3. The strength of the members' desire to remain in a team and their commitment to it is:

a. cohesiveness

b. groupthink

c. personal acceptance

d. relations-orientation

4. Low cohesiveness is usually associated with:

a. low conformity

b. moderate conformity

c. high conformity

d. there is no predictable relationship between cohesiveness and conformity

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Operation Management: When one or more individuals in the group withhold effort
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