1. When it comes to knowledge, organizations must do all of the following except:
a. Transfer it to employees
b. Identify it
c. Guard it jealousy
2. An organization's structure is a ____________________.
a. listing of managers and their subordinates
b. formal pattern of activities and interrelationships among subunits
c. diagram showing the flow of work from one organization to another
d. pattern of communication and relationships among people in an organization
3. A study of 4,000 employees found that the three main areas that affect employee motivation include all of the follow except:
a. Organizational issues
b. Interpersonal issues
c. Leader issues
d. Job issues