Discussion
I. Describe the current workflow.
II. Describe what you want to achieve with information technology.
III. Describe the workflow after the requested changes, as depicted in your template.
IV. What products or services will be needed to make the changes?
V. Who are the key internal or external "customers" of the changes?
VI. What could staff do to facilitate this change process?
The response must include a reference list. Using Times New Roman 12 pnt font, double-space, one-inch margins, and APA style of writing and citations.