1. What would have happened if HTSL tried to develop a system like ALM on its own instead of turning to Kovair? Discuss both pros and cons of the likely outcome.
2. The ALM software is intended to help companies manage the steps of software development. Software development is only one of the processes that businesses use every day. What are the characteristics of a process that make a software package like ALM useful? Identify criteria that can be used to decide whether a company should look for an ALM like package for that process.