What would be your advice to them so that they would


You are a Chief Assistant Director of a government agency. Your agency has appointed new Assistant Directors. As their superior, you are fully aware that public administrators should be evaluated according to the quality of service given to their customers. What would be your advice to them so that they would reflect ethics and awareness in providing quality services to the customers of the agency.

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Operation Management: What would be your advice to them so that they would
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