What would be the impact of pooling on average patient wait


Problem:

Pooling Queues: City Clinic serves a population that requires an average of 9 visits per hour. There is one nurse-practitioner, who takes 6 minutes to serve each patient. Assume CVa =1 and CVp = 1. Suppose there is another City Clinic located not too far away. This clinic also receives 9 visits per hour and has one nurse-practitioner who also takes 6 minutes to serve each patient. They decide to combine the clinics. Since clinics were located close to each other the total demand per day remains unchanged. What would be the impact of such "pooling" on average patient wait?

 

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