Problem: Incivility
Make sure you have read the Incivility Case Study document.
In your discussion groups:
a. Based on the case study, as well as your own experiences, answer each of the following questions:
i. How would you feel and respond if you were the new graduate nurse in the case study?
ii. What would be the best way to address the more seasoned nurse?
b. Incivility can be defined as "the exchange of seemingly inconsequential inconsiderate words and deeds that violate conventional norms of workplace conduct". Based on this definition answer each of the following questions:
i. In what ways does incivility present itself in the medical field?
ii. How do you think incivility could effect patient care?
The response must include a reference list. Using one-inch margins, double-space, Times New Roman 12 pnt font and APA style of writing and citations.
Attachment:- Civility-Case-Study.rar