What when you are interviewing a client


Problem: Identify the most important considerations to bear in mind when you are interviewing a client that you have not met before.  Also, explain how far the following characteristics (in different circumstances) would affect how you would prepare for and conduct such an interview:

- The client, who wishes to change her will, is living in a care-home;

- The client arrives dishevelled and bruised;

-  The client, who comes to discuss obtaining a divorce, brings his mother.

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