What were the issues that led to the implementation of the

Question

Please view this short video (https://www.youtube.com/watch?v=8FMtugoDjbQ) and read the following article before starting this module assignment: 

Taylor, J., Coates, E., Wessels, B., Mountain, G., & Hawley, M.S. (2015). Implementing solutions to improve and expand telehealth adoption: participatory action research in four community healthcare settings. BMC Health Services Research, 15 (1), 529.

After reading the above article, please answer the following questions.

1. What were the issues that led to the implementation of the program?
2. Describe the program.
3. How will the implementation of the program resolve the issues mentioned in the first question?
4. If you were the manager of this program, what would identify as the positive aspects?
5. What changes would you make to improve the program?
6. How would you handle conflict within the program? How would you resolve the conflict?

Page length: 3 pages maximum.