Assignemnt
Case Studies: CULTURAL DIVERSITY AT NIKKO HOTELS INTERNATIONAL.
Case Study Questions
1. Why did Japan Airlines Development Company decide to develop a hotel company in the mid-1980s?
2. Why did Nikko Hotels International choose the Essex House in New York City as its first property in the United States?
3. Can you describe the cultural diversity of the management team at the Essex House?
4. What was the purpose of the executive retreat?
5. When did Miura join the managers at the executive retreat?
6. How did he annoy the non-Japanese managers during their presentations?
7. Why was Miura shocked to hear complaints from his managers? What did he do after he regained control of himself?
8. What happened the next day?
9. What is the mission statement for Nikko Hotels?
10. Can you explain what cultural blunder Miura committed during the executive retreat and how he ridged the cultural gap and brought the team together?
Format your assignment according to the following formatting requirements:
1. The answer should be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides.
2. The response also includes a cover page containing the title of the assignment, the student's name, the course title, and the date. The cover page is not included in the required page length.
3. Also include a reference page. The Citations and references should follow APA format. The reference page is not included in the required page length.
Attachment:- Hotel-Case-Studies.rar