What was the percentage change in productivity over the


A parcel delivery company delivered 102,800 packages last year, when its average employment was 84 drivers. This year the firm handled 111,800 deliveries with 94 drivers. What was the percentage change in productivity over the past two years? (Negative value should be indicated by a minus sign. Round your intermediate calculations and final answer to 2 decimal places.)

Change in productivity %

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Operation Management: What was the percentage change in productivity over the
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