What was the conclusion of studies on employees who


1. What was the conclusion of studies on employees who performed unsatisfactorily and received corrective discipline?

Their later performance proved that disciplinary action helped.

Their performance improved, but this could not be linked to disciplinary action.

They never performed satisfactorily later.

Their performance showed dramatic improvement.

2. Settlements take longer where

the union does not require written grievances.

a supervisor's contractual knowledge is high.

both parties follow procedures closely.

bargaining units are small.

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