Discussion Board
Within the Discussion Board area, write 250-300 words that respond to the following questions with your thoughts, ideas, and comments. This will be the foundation for future discussions by your classmates. Be substantive and clear, and use examples to reinforce your ideas.
Discuss the following points regarding the evolution of total quality management concepts:
• Prior to the advent of the total quality management concept, what was senior management's typical approach toward quality?
• What has led to the more comprehensive strategic view about total quality management?
Unit 1 IP
Part 1
Tasks for Part 1 will be completed in Weeks 1-4 and should be 1,250-1,600 words.
Quality Training Manual
This course is comprised of a series of Individual Project assignments that will contribute to a Key Assignment submission at the end of the course. Each week, you will complete a part of a Quality Control Manual, with potential use as a training support document. You will select an organization and apply your research to the development of the Quality Control Manual that is meant for the logistics and supply chain management departments.
The project deliverables are as follows:
• Quality Control Manual
o Use Word
o Title page
- Course number and name
- Project name
- Your name
- Date
o Table of Contents (TOC)
- This should be on a separate page.
- This should be a maximum of 3 levels deep.
- If you are using an autogenerated TOC, be sure to update the fields of the TOC before submitting your project.
o Section Headings
Introduction (250-300 words)
• You will prepare an outline of the Quality Control Manual. The first part of the manual will be the Introduction. This should include a history of the quality management evolution and why it is needed.
o List and discuss 2-3 of the specific directions that companies are adopting in terms of strategic quality management?
o Explain the evolution of and the pros and cons of such programs as Deming and Six Sigma.
• You should include a minimum of 3 new cited references. As such, the references should be varied and different with each section addition. You can reuse references, but repeat references do not count toward the minimum 3 new cited references.