What was scms relationship to the issues and what could, Operation Management

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What was scms relationship to the issues and what could

Based on the information from the response Johnson & Johnson’s gave to the Tylenol poisonings incidents in 1982 and how they handled the product contaminations in 2010.

1. How did J&J respond to both incidents?

2. What was SCM's relationship to the issues and what could they have done differently?

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