Let's discuss your personal experiences with conflict: What types of conflict have you encountered in your personal experience? What behaviors were the cause of this conflict? What have you done personally to manage conflict? Does the text accurately reflect your experience? Like anything else, managing conflict is a skill you can learn and improve. Are you good at managing conflict? How does it affect your work enviornment? Do you avoid conflict at all costs? Lets talk about your experience and offer suggestions for improving all of our conflict management outcomes.