Your business needs to take advantage of ebusiness and Business 2.0 strategies if it wants to remain competitive. Detail how your business could use Web 1.0 and Web 2.0 to increase sales and decrease costs.
Be sure to focus on the different areas of business such as marketing, finance, accounting, sales, customer service, and human resources. You would like to build a collaboration tool for all of your customers and events. Answer the questions below as they pertain to your business.
• What type of collaboration tool would you build?
• How could you use the tool to facilitate planning, product development, product testing, feedback, and so on.
• What additional benefits could a customer collaboration tool provide that could help you run your business?