Problem: Sandro Peso, a father of four in his mid-thirties, lost his job at a local factory. He is now a medical assistant -in-training and is currently working at BWW Medical Associates. He will be working in the administrative, clinical, and laboratory sections of the office. He wants to decide which area he likes best and where he might like to work when he finishes his training. It will not be long until he graduates and needs to take the test to become credentialed. He is nervous about the exam but really wants to do well to get the best job he can to help support his family.
Q1. Describe the skills he may perform in each of the three areas (administrative, clinical, and laboratory) of medical assisting at the BWW Medical Associates office.
Q2. Why should he obtain a credential and membership to a professional organization?
Q3. How can he find out what to expect on his certification test?
Q4. What suggestions could be given to assist him in obtaining the best job?
Q5. To whom will he be accountable during his work at BWW Medical Associates?