What three csfs and kpis would you use that would help


Problem

1) Think about the scenario of starting your own business. What business would your start-up be?

2) What three CSFs and KPIs would you use that would help measure the success of your business? Be sure that your metrics include CRM and SCM metrics to make the determination.

3) Why are these metrics appropriate, and how will they indicate success to you?

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