Discussion Post
• Think of a time when you were exposed to a new culture different from the culture you were familiar with: What are 2 things you found confusing at first but became familiar with as you learned about the new culture?
• According to Jeff Toister (2017) in The Service Culture Handbook: Why is it important that a leader understands the culture of a group, or company?
The response must include a reference list. One-inch margins, double-space, Using Times New Roman 12 pnt font and APA style of writing and citations.