Problem
When dealing with a large audience of people, personality differences can range from being easy to get along with to being very difficult. What tactics can be used in dealing with difficult people? Share what you feel is the most successful tactic you have seen or experienced.
Include the name of the person or question to which you are replying in the subject line. For example, "Tom's response to Susan's comment."
The response should include a reference list. Double-space, using Times New Roman 12 pnt font, one-inch margins, and APA style of writing and citations.