Problem
Addressing a Negative Team Attitude:
1. If you deem a confrontation necessary, what steps would you take to initiate this tactful confrontation?
2. What language and setting might you choose to initiate this tactful confrontation?
3. If you discover that the lack of follow-through is due to a lack of support of the why, who and how (rational resistance), how might you respond?
4. If you discover that the lack of follow-through is due to a lack of will (irrational resistance), how might you respond?