Problem:
Val purchased a computer from Gateway, Inc. Upon starting the computer, she was asked to agree to a number of provisions in the contract of purchase in order to continue initial installation. The program indicated that if she did not wish to agree to the terms, she could return the computer to Gateway at Gateway's expense. One of the provisions required that any disputes arising under the agreement be submitted to binding arbitration. Val wonders if this clause is valid.
What statutory rights and protections does Val have in court?
Advise Val on her rights under the Gateway agreement. Provide relevant laws, cases, and examples to support your answer.